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21 Regency Road Roxburgh Park VIC 3064, Australia

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OPENING HOURS

Mon-Fri  8:30am to 5:30pm

Sat-Sun 10:00am to 3:00pm

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Take the Next Step with Capability Care!

Looking for a trusted NDIS service provider in Melbourne? Capability Care is here to support you with compassion and expertise. We offer Supported Independent Living and personalised care to help individuals with disabilities live fulfilling lives.

We are here to help you with open hands. At Capability Care, we are the caregivers you can trust. Let’s create a support plan that truly makes a difference. Contact us today!

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We’d love to hear from you on how we can improve ourselves to serve you better.

NDIS Support Frequently Asked Questions

What is the NDIS?

The National Disability Insurance Scheme (NDIS) is a government-funded program that provides support and funding for Australians with permanent and significant disabilities. It helps participants achieve their goals in areas like independence, social participation, education, and employment.

Who is eligible for the NDIS?

To be eligible for the NDIS, you must:

  • Be under 65 years old
  • Have a permanent and significant disability
  • Be an Australian citizen, permanent resident, or hold a Protected Special Category Visa
How do I apply for the NDIS?

You can apply for the NDIS by submitting an Access Request Form through the NDIS website, calling 1800 800 110, or contacting your Local Area Coordinator (LAC).

What types of support does the NDIS cover?

The NDIS funds various supports, including:

  • Daily personal care
  • Home modifications
  • Therapy services (physiotherapy, occupational therapy, psychology)
  • Assistive technology
  • Social and community participation
  • Employment and education support
How can I contact the NDIS for more information?

You can contact the NDIS by calling 4050037552 or visiting the official website at capabilitycare.com.au

Can I change my NDIS plan if my needs change?

Yes, you can request a plan review if your needs change. You can do this through your Local Area Coordinator, support coordinator, or the NDIS portal.

What is a Support Coordinator, and do I need one?

A Support Coordinator helps you understand and use your NDIS plan effectively by connecting you with service providers and ensuring you get the most out of your funding. Not all participants require a Support Coordinator, but it can be beneficial for managing complex needs.

Can family members be paid to provide care under the NDIS?

In most cases, the NDIS does not fund family members to provide support, except in exceptional circumstances where no other suitable provider is available.

What should I do if my NDIS application is denied?

If your application is denied, you can request a review of the decision by contacting the NDIS within 90 days of receiving the outcome. You may also seek external review through the Administrative Appeals Tribunal (AAT).

How do I find NDIS-approved service providers?

You can find registered NDIS service providers through the NDIS Provider Finder on the NDIS website or ask your Support Coordinator or Local Area Coordinator for recommendations.

Connect with Capability Care

 

We aim to nurture, improve and embrace people as a whole.

Address

21 Regency Road Roxburgh Park VIC 3064, Australia

Working Days

Mon – Fri: 8AM to 7PM

Sat – Sun: 9AM to 4PM

For after-hours, please email us.

 

Registration ID

4050037552

NDIS Logo - Capability Care

ABN Number

69 626 145 908

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Capability Care acknowledges the Traditional Owners of the lands on which our services are located. We honour the strength and resilience of Aboriginal and Torrest Strait Islander people and pay our respects to all Elders, past and present.